FAQ

Answers to the questions we’re most often asked.
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Frequently Asked Questions

Let us know if you have any questions.

Installation and compatibility
How do I add assets to the system?
You can import files via workbooks exported from Octopus or other applications, as well as manual additions via mobile or web applications.
Which devices are compatible?
IoTcare is compatible with a wide range of devices thanks to Aruba BLE chips or by using the WiFi technology already present in certain devices.
Can the system be integrated into the hospital's existing infrastructure?
Yes, IoTcare is designed to adapt and integrate with existing hospital IT systems, making it easy to adopt.
Technological operation
What technologies are used for asset tracking ?
RIOH uses Bluetooth Low Energy (BLE) or WiFi technology with the real-time location system (RTLS) depending on specific needs and the environment.


How precise can indoor tracking be?
Accuracy varies depending on the technology used and network coverage, but some solutions offer accuracy within one meter.
Alerts and security
Can IoTcare send alerts in case of unauthorized equipment movement?
Yes, automatic alerts can be sent based on equipment movements, reducing the risk of theft.

What are the considerations regarding data privacy and security?
It is essential to ensure that location data is protected and complies with regulations on the protection of sensitive information.
Impact and performance
How does asset tracking improve operational efficiency?
IoTcare enables assets to be located quickly, reducing search time and improving resource management.
What is the expected return on investment from adopting tracking solutions?
Improved operational efficiency, reduced losses, and better equipment utilization can lead to substantial savings for healthcare institutions.

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