Client description
What is Vigi Santé ?
Vigi Santé is a family-owned company that has been committed for nearly 40 years to the well-being of residents in long-term care centers. As the owner and manager of 15 private contracted CHSLDs, the organization stands out for its human-centered approach and excellence in geriatric care.
With more than 2,000 employees, 45 physicians and dentists, and 430 volunteers, Vigi Santé provides medical, nursing, and assistance care in a warm and safe living environment. The company plays an active role in research and the development of best practices in geriatrics in Québec.
Key challenge
Lost equipment, reduced treatment time
In an environment as dynamic and demanding as long-term care facilities, Vigi Santé faces a recurring challenge: the loss of or difficulty in locating certain essential equipment. This situation leads to a significant waste of time for employees, who must spend valuable minutes searching for the necessary equipment instead of directly caring for residents. In a context where staff are already under heavy demand, this lack of logistical efficiency hinders care optimization and increases the pressure on healthcare teams.
Improving equipment traceability has therefore become essential to free up clinical time and refocus efforts on the human support of residents.
Provided solution
Finding time by finding equiment
To address these challenges, Vigi Santé, in collaboration with RIOH Inc., deployed the IoTcare geolocation solution across all its 15 CHSLDs.
This system allows employees to quickly locate essential equipment through a simple and intuitive interface, significantly reducing the time lost searching for them. By automating asset tracking, IoTcare eases the mental load of staff, optimizes work organization, and frees up valuable time that can be reinvested in resident care. This initiative fully aligns with Vigi Santé’s human-centered mission by concretely contributing to improving working conditions and the quality of services provided.